Privacy Policy
Last Updated: July 15, 2026
Swargadwar (“we,” “our,” “us”) is committed to protecting the privacy of individuals who use our website (swargadwar.co.in) and our cremation, funeral transport, and related services in Cuttack, Bhubaneswar, and surrounding areas. This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you contact us or use our services, we may collect:
- Contact details — name, phone number, email address, and location
- Service details — information needed to arrange cremation, transportation, flower decoration, or ice box services (such as pickup/destination address and timing)
- Communication records — details of calls, messages, or emails exchanged with our coordinators
- Website usage data — basic technical information such as browser type and pages visited, collected automatically when you browse our site
We do not knowingly collect sensitive personal data beyond what is necessary to coordinate the requested service.
2. How We Use Your Information
We use the information collected to:
- Arrange and coordinate cremation, transport, mortuary, and floral services as requested
- Contact you regarding your service request, including confirmations and updates
- Improve our services and respond to queries or complaints
- Comply with applicable legal and documentation requirements (e.g., permits, NOCs)
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
3. Sharing of Information
We may share necessary information with:
- Transport partners, drivers, or ambulance/hearse operators involved in fulfilling your service request
- Government or municipal authorities, where required for documentation or permits
- Service providers assisting us in operating our website (e.g., hosting providers)
We require that any third party we share information with uses it only for the purpose for which it was shared.
4. Data Retention
We retain personal information only for as long as necessary to fulfill the service requested, maintain business records, or comply with legal obligations.
5. Data Security
We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Cookies
Our website may use basic cookies to improve browsing experience and understand site usage. You can disable cookies through your browser settings; this may affect some website features.
7. Your Rights
You may contact us at any time to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
Request deletion of your information, subject to legal or contractual obligations
8. Children’s Privacy
Our services are not directed at children, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Phone: 1800-123-4567 / 7978829410 Service Areas: Cuttack, Bhubaneswar, Odisha
This Privacy Policy is provided as general guidance. We recommend having it reviewed by a legal professional to ensure full compliance with the Digital Personal Data Protection Act, 2023, and other applicable Indian laws.